Refund Policy
Package access and refund guidance
Last updated: April 21, 2026
Digital access
LinguaMock sells digital mock-test access. Once a package is activated and test content is accessed, refund eligibility may be limited.
Duplicate or accidental payments
If a duplicate charge or accidental payment occurs, contact support promptly with the account email and payment reference.
Technical issues
If platform access fails because of a confirmed system issue, we may extend access, reissue a test, or review refund eligibility.
How to request help
Use the contact page with your name, email, package, issue details, and payment reference if available.